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Overview:

In this workshop we’ll examine email communication and why it presently doesn’t work that well for us all. We’ll then explore best practice and identify the great tactics for email crafting and responding.

You’ll understand how these techniques will benefit both you and the recipient, whether they be a colleague, client, partner, or supplier.

Duration: 3 Hours

Session Content:

  • How small changes in composing emails can create huge benefits
     

  • Get the outcome you want in a shorter space of time and effort.
     

  • Reduce email “Ping Pong”
     

  • Create your own personal Top 5 email tactics for results

     

  • How you could save 2 hours a week crafting and
    responding to email

     

  • How to manage expectations through email

     

  • When it’s more appropriate to use a different form of communication to get your ideal outcome